Privacy Policy

1- Purpose and Scope of Information Collection

In certain services, we will request you to provide honest and accurate information as follows:

• Personal and contact information (for organizations and individuals) such as: name, date of birth, gender, address, phone number, email address, legal documents (such as ID card, business license, tax identification number, ...)
• Financial information such as bank account number, debit or credit card number, ...

In some cases, we may collect additional information about you from third parties such as banks, credit institutions, and payment services, ...

We may also gather additional information about you from various sources and through different methods to ensure service quality and better serve you.

We may share or receive your personal information with/from:

Contracted service providers within the scope of Online Web's operations, for example: fraud prevention, marketing, technology. Our contracts stipulate that these contractors are not allowed to use your personal information for any purposes other than the contract or their own benefit.

We store and process your personal information on servers located within data centers on the territory of Vietnam.

Understanding that perfect security does not exist in the online environment (internet), we employ standard technologies to protect user information, including firewalls, security layers, data encryption. We also have appropriate security measures in place within our physical premises to safeguard your personal information's privacy. Therefore, when we use appropriate security measures, we are not responsible for any loss or disclosure of your information. Furthermore, we are not responsible for your information being disclosed by our partners or other companies over which we have no control.

2- Use of Information

Online Web uses user information solely for the benefit of the user on Online Web. Therefore, we will use your personal information to:

• Verify the identity of service users;
• Confirm payments;
• Usage includes, but is not limited to, sharing your information with other companies (such as credit card companies or banking institutions) for transaction purposes;
• Provide customer support and care services. Upgrade our services;
• Perform payment transactions and send transaction notifications;
• Handle complaints, collect fees, and resolve issues;
• Send you information about Marketing programs, notifications, and promotional programs;
• Compare the accuracy of your personal information during verification with third parties.

3- Data Retention Period

User personal data will be stored for a period of 2 years or until a request for deletion is made, or the user voluntarily logs in and performs deletion.

4- Address of the Unit Collecting and Managing Personal Information

Online Web Limited Liability Company

Address: 287 Phan Van Hon, Tan Thoi Nhat Ward, District 12, HCMC

Phone: 0935.669.678 - Email: admin@web60.vn

Our company is responsible for addressing issues related to customer information security when considering the evidence that users provide as a basis.

5- Means and Tools for Users to Access and Modify Their Personal Data

You may need an Online Web account to use our services. This account allows you to log in to all websites of Online Web and websites created using Online Web's system.

To protect your Online Web account, keep your password confidential. You are responsible for activities that occur through or on your Online Web account and your activities must comply with Vietnamese law. We reserve the right to block your access if we find that you have violated any of these terms.

6- Commitment to Customer Personal Information Security

Online Web commits not to sell, disclose, or lease third parties to identify personal users through the information collected on our website, through our servers, except for providing our services and as specified in this privacy policy.

Our partners may receive your personal information through their websites. The use, privacy, and security of that information are beyond our control, and we are not responsible for privacy rights in this case.

In most cases, we have joint ownership of your information with our partners. We do not guarantee and are not responsible for the use of your information by our partners that does not violate our privacy policy. You should refer to the privacy policies of the websites you join.

We allow users to change, adjust information in their user accounts. You can change your personal information at any time using the corresponding function.

We reserve the right to retain information after you have activated your account or information you have requested to be removed to comply with the law, settle disputes, and enforce our rights.

We have the right to modify this privacy policy over time without notifying you. If at any time we decide to significantly change how we collect or use personal information, we will notify our members by posting a prominent notice on our homepage. However, your personal information will always be used according to the effective privacy policy at the time the information is collected.